We have made returning your item as easy as possible with options to choose from.
For AU, US and UK customers we provide pre-paid labels for all returns, these will be emailed once the return has been processed through the returns portal.
For all other international orders we are unable to provide a pre-paid label at this time and the shipping cost is to be covered by the customer.
For returns for exchanges and store credits, below is a table of fees applicable for your location:
Location | Pre-Paid Label | Return Shipping Fee | Processing Fee | Shipping For Exchanged Items |
---|---|---|---|---|
Australia | Yes | AU$10.95 | Free | Free |
United States | Yes | US$5.00 | Free | Free |
United Kingdom | Yes | £8.00 | Free | Free |
Rest of the World | No | Covered By Customer | Free | Free |
If a requested item is out of stock at the time your return is processed, we will issue you with store credit or refund.
Jul 11, 2024